RFI Examples

For a list of RFI templates and definitions, see RFI templates.

`applicantDetails` RFIs

Template Fetch RFI Details API	Request body
applicantAddress	Respond to RFI API
applicantIdentity	Respond to RFI API
applicantAuthorizationLetter	Respond to RFI API
applicantPersonalImage	Respond to RFI API
applicantreKyc	NA

`applicantAddress` template in the response of the Fetch RFI Details API

{
            "templateId": "7cddffb5-e076-4965-8433-2e995de7c8f1",
            "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
            "template": {
                "name": "applicantAddress",
                "documentType": "POA",
                "type": "document",
                "rfiType": "applicant",
                "requiredFields": [
                    {
                        "fieldLabel": "Proof of Address Document Type",
                        "fieldValue": "documentType",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Proof of Address Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Require Applicant Adddress Doc for verification (not older than 3 months)",
            "status": "RFI_REQUESTED"
        }

`applicantAddress` request body for the Respond to RFI API

📘 Note

Note: API reference section for Respond to RFI Details mentions businessInfo instead of businessDetails. We accept both values to ensure backward compatibility

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
 {
      "rfiTemplateId": "7cddffb5-e076-4965-8433-2e995de7c8f1",
      "businessDetails": {
		  "applicantDetails":{
         "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
		"documentDetails": 
          {
"documentType":"Bank Statement",
"document":  [{
                "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                "fileName": "ProofOfAddress.png",
                "fileType": "image/png"
              }
		      	  ]
          }
	    	  }
      }
    }
     ]
}

`applicantIdentity` template in the response of the Fetch RFI Details API

{
            "templateId": "9ef0ddd3-2070-4024-8edd-dcc1b2f2414b",
            "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
            "template": {
                "name": "applicantIdentity",
                "documentType": "POI",
                "type": "document",
                "rfiType": "applicant",
                "requiredFields": [
                    {
                        "fieldLabel": "Identity Document Type",
                        "fieldValue": "documentType",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document Number",
                        "fieldValue": "documentNumber",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document Expiry Date",
                        "fieldValue": "documentExpiryDate",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Require Applicant Identity Doc for verification",
            "status": "RFI_REQUESTED"
        }

`applicantIdentity` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
 {
      "rfiTemplateId": "9ef0ddd3-2070-4024-8edd-dcc1b2f2414b",
      "businessDetails": {
		  "applicantDetails":{
         "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
		"documentDetails": 
          {
"documentType":"PASSPORT",
"documentNumber":"123456",
"documentExpiryDate":"2024-11-11",
"documentIssuanceCountry": "UK",
"document":  [{
                "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                "fileName": "IdentityProof.png",
                "fileType": "image/png"
              }
			  ]
          }
		  }
      }
    }
     ]
}

`applicantAuthorizationLetter` template in the response of the Fetch RFI Details API

Template for powerOfAttorney is similar to applicantAuthorizationLetter .

        {
            "templateId": "f48ad926-6b3c-4fb8-ba09-36a73c646fe3",
            "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
            "template": {
                "name": "applicantAuthorizationLetter",
                "documentType": "LOA",
                "type": "document",
                "rfiType": "applicant",
                "requiredFields": [
                    {
                        "fieldLabel": "Identity Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Require Letter of Authorisation for Applicant",
            "status": "RFI_REQUESTED"
        }

`applicantAuthorizationLetter` request body for the Respond to RFI API

Template for powerOfAttorney is similar to applicantAuthorizationLetter .

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
 {
      "rfiTemplateId": "f48ad926-6b3c-4fb8-ba09-36a73c646fe3",
      "businessDetails": {
		  "applicantDetails":{
         "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
		"documentDetails": 
          {
"documentType":"LOA",
"document":  [{
                "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                "fileName": "LOA.png",
                "fileType": "image/png"
              }
			  ]
          }
		  }
      }
    }
     ]
}

`applicantPersonalImage` template in the response of the Fetch RFI Details API

{
            "templateId": "fad8ddcf-34a0-4951-a09b-a678bb8a18cc",
            "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
            "template": {
                "name": "applicantPersonalImage",
                "documentType": "POI",
                "type": "document",
                "rfiType": "applicant",
                "requiredFields": [
                    {
                        "fieldLabel": "Selfie Image",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Require latest photograph of the applicant ",
            "status": "RFI_REQUESTED"
        }

`applicantPersonalImage` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
 {
      "rfiTemplateId": "fad8ddcf-34a0-4951-a09b-a678bb8a18cc",
      "businessDetails": {
		  "applicantDetails":{
         "referenceId": "86cc20d6-86d2-4da6-87d1-3d7c1f4cf7b8",
		"documentDetails": 
          {
"documentType":"Selfie",
"document":  [{
                "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                "fileName": "Selfie.png",
                "fileType": "image/png"
              }
			  ]
          }
		  }
      }
    }
     ]
}

`applicantreKyc` template in the response of the Fetch RFI Details API

        {
            "templateId": "758f8e8d-f589-468c-9509-268ce67b3075",
            "referenceId": "5ff7c5a9-e7ed-4a7b-a655-0a83eb246e3a",
            "template": {
                "name": "applicantreKYC",
                "type": "data",
                "rfiType": "applicant",
                "requiredFields": [
                    {
                        "fieldLabel": "Other Data",
                        "fieldValue": "otherData",
                        "type": "data"
                    }
                ]
            },
            "remarks": "Please complete the onfido verification: https://integrationspreprod.partners.instarem.com/preprod/compliance/callback/load?referenceNumber=3997dbbf-7f28-4928-9a10-4394b85d5807&token=eyJhQ",
            "status": "RFI_REQUESTED"
        }

`businessDetails` RFIs

Template in the response of the Fetch RFI Details API	Request body
businessName	Respond to RFI API
otherData	Respond to RFI API
businessRegistrationDocument	Respond to RFI API
otherDocument	Respond to RFI API

`businessName` template in the response of the Fetch RFI Details API

{
            "templateId": "ccb58d50-5dad-4bff-a418-3c2d5426e4c2",
            "template": {
                "name": "businessName",
                "type": "data",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Business Name",
                        "fieldValue": "businessName",
                        "type": "data"
                    }
                ]
            },
            "remarks": "Please submit the name of the business without special charaters",
            "status": "RFI_REQUESTED"
        },

`businessName` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
   {
      "rfiTemplateId": "ccb58d50-5dad-4bff-a418-3c2d5426e4c2",
      "businessDetails": {
		  "businessName":"Bradsons Electronics28 revised"
      }
    } ]
}

`otherData` template in the response of the Fetch RFI Details API

{
    "rfiTemplates": [
        {
            "templateId": "838c752a-2a3c-42f3-84e9-95a8ab8e9ea2",
            "template": {
                "name": "otherData",
                "type": "data",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Other Data",
                        "fieldValue": "otherData",
                        "type": "data"
                    }
                ]
            },
            "remarks": "Please provide detailed nature of business",
            "status": "RFI_REQUESTED"
        }
    ]
}

The otherData template is a very useful RFI since agents often use it to fetch any information that doesn't have a template defined.

`otherData` request body for the Respond to RFI API

{
    "region": "SG",
    "clientId": "NIM1693472104978",
    "rfiResponseRequest": [
        {
            "rfiTemplateId": "838c752a-2a3c-42f3-84e9-95a8ab8e9ea2",
             "businessDetails": {
                "additionalInfo": {
                    "otherData": "My Detailed Nature of business is to sell Oranges online to customers that are in different countries."
                }
            }
        }
    ]
}

`businessRegistrationDocument` template in the response of the Fetch RFI Details API

The following RFIs are similar:

acra
asic
directorsRegister
incorporationForm
invoice
license
otherDocument
partnershipDeed
shareholdersRegister
trustDeed
uniqueTaxpayerNumber
corporateAddressProof (Note: documentType is an additional value in the requiredFields)

{
            "templateId": "cee213af-b9a2-4d35-ae4a-31fdf9ef446b",
            "template": {
                "name": "businessRegistrationDocument",
                "documentType": "document",
                "type": "document",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Business Registration Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Please submit the latest Registration Document",
            "status": "RFI_REQUESTED"
        },{
            "templateId": "76796bf6-ca02-4867-b13f-3661a2594180",
            "template": {
                "name": "corporateAddressProof",
                "documentType": "document",
                "type": "document",
                "rfiType": "corporate",
                "requiredFields": [
                   {
                        "fieldLabel": "Address Proof Document Type for Business",
                        "fieldValue": "documentType",
                        "type": "data"
                    }, 
                  {
                        "fieldLabel": "Address Proof for Business",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "Please submit the latest Registration Document",
            "status": "RFI_REQUESTED"
        }

`businessRegistrationDocument` and `corporateAddressProof` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
   {
      "rfiTemplateId": "cee213af-b9a2-4d35-ae4a-31fdf9ef446b",
      "businessDetails": {
		  "documentDetails": {
                                "documentType": "BUSINESS_REGISTRATION_DOC",
                                "document": [
                                    {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "BRD.png",
                                        "fileType": "image/png"
                                    }
                                ]
                            }
      }
    },
    {
      "rfiTemplateId": "76796bf6-ca02-4867-b13f-3661a2594180",
      "businessDetails": {
		  "documentDetails": {
                                "documentType": "Utility Bill",
                                "document": [
                                    {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "utility.png",
                                        "fileType": "image/png"
                                    }
                                ]
                            }
      }
    }

`otherDocument` template in the response of the Fetch RFI Details API

Compliance agents can request multiple documents in the otherDocument RFI. Make sure to enable uploading of multiple documents for this RFI template and send it in the document field as an array of objects as shown in the example.

{
            "templateId": "76796bf6-ca02-4867-b13f-3661a2594180",
            "template": {
                "name": "otherDocument",
                "documentType": "document",
                "type": "document",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Other Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "remarks": "1. Please submit taxes filed in 2022 and 2023, 2. Please submit Memorandum of Association.",
            "status": "RFI_REQUESTED"
        }

`otherDocument` request body for the Respond to RFI API

{
      "rfiTemplateId": "76796bf6-ca02-4867-b13f-3661a2594180",
      "businessDetails": {
		  "documentDetails": {
                                "documentType": "Utility Bill",
                                "document": [
                                    {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "tax2023.png",
                                        "fileType": "image/png"
                                    },
 {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "tax2022.png",
                                        "fileType": "image/png"
                                    },
{
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "memorandum.png",
                                        "fileType": "image/png"
                                    }
                                ]
                            }
      }
    }

`riskAssessment` RFIs

Template in the response of the Fetch RFI Details API	Request body
intendedUseOfAccount	Respond to RFI API
transactionCountries	Respond to RFI API

`intendedUseOfAccount` template in the response of the Fetch RFI Details API

{
            "templateId": "5c68d9e0-6f23-46f5-86d0-02d6cb81d48b",
            "template": {
                "name": "intendedUseOfAccount",
                "type": "data",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Intended Use Of Account",
                        "fieldValue": "intendedUseOfAccount",
                        "type": "data"
                    }
                ]
            },
            "remarks": "What do you intend to use this account for?",
            "status": "RFI_REQUESTED"
        }

`intendedUseOfAccount` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
       {
      "rfiTemplateId": "5c68d9e0-6f23-46f5-86d0-02d6cb81d48b",
      "riskAssessmentInfo": {
		  "intendedUseOfAccount": "IU001"
      }
    }
     ]
}

`transactionCountries` template in the response of the Fetch RFI Details API

{
            "templateId": "177b0715-7b64-45b0-ae7e-1c23c812063a",
            "template": {
                "name": "transacationCountries",
                "type": "data",
                "rfiType": "corporate",
                "requiredFields": [
                    {
                        "fieldLabel": "Payment Corridors",
                        "fieldValue": "transactionCountries",
                        "type": "data"
                    }
                ]
            },
            "remarks": "List all the countries you are going to transact",
            "status": "RFI_REQUESTED"
        }

`transactionCountries` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
   {
      "rfiTemplateId": "177b0715-7b64-45b0-ae7e-1c23c812063a",
      "riskAssessmentInfo": {
		  "transactionCountries": ["US","IN","HK"]
      }
    }
     ]
}

`stakeholders` RFIs

Template in the response of the Fetch RFI Details API	Request body
stakeholderAddress	Respond to RFI API
stakeholderIdentity	Respond to RFI API

`stakeholderAddress` template in the response of the Fetch RFI Details API

{
            "templateId": "4e63476f-a704-461a-865e-253cf905bb60",
            "referenceId": "be4e20fd-2a28-4753-b493-dc49f014a473",
            "template": {
                "name": "stakeholderAddress",
                "documentType": "POA",
                "type": "document",
                "rfiType": "stakeholder",
                "requiredFields": [
                    {
                        "fieldLabel": "Proof of Address Document Type",
                        "fieldValue": "documentType",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Proof of Address",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "status": "RFI_REQUESTED"
        }

`stakeholderAddress` request body for the Respond to RFI API

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
   {
            "rfiTemplateId": "4e63476f-a704-461a-865e-253cf905bb60",
            "businessDetails": {
                "stakeholders": [
                    {
                        "referenceId": "40262cf7-bda3-4b19-bed3-03cfbb3a2ad3",
                        "stakeholderDetails": {
                            "documentDetails": {
                                "documentType": "Bank Statement",
                                "document": [
                                    {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "STPOA.png",
                                        "fileType": "image/png"
                                    }
                                ]
                            }
                        }
                    }
                ]
            }
        } ]
}

`stakeholderIdentity` template in the response of the Fetch RFI Details API

{
            "templateId": "478b6c22-8fa7-45eb-8498-26e021914121",
            "referenceId": "904200f4-b192-40c2-8a46-b4ec1c748b7b",
            "remarks":"Need POI for stakeholder"
            "template": {
                "name": "stakeholderIdentity",
                "documentType": "POI",
                "type": "document",
                "rfiType": "stakeholder",
                "requiredFields": [
                    {
                        "fieldLabel": "Identity Document Type",
                        "fieldValue": "documentType",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document Number",
                        "fieldValue": "documentNumber",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document Expiry Date",
                        "fieldValue": "documentExpiryDate",
                        "type": "data"
                    },
                    {
                        "fieldLabel": "Identity Document",
                        "fieldValue": "document",
                        "type": "document"
                    }
                ]
            },
            "status": "RFI_REQUESTED"
        }

`stakeholderIdentity` request body for the Respond to RFI API

If the referenceId belongs to a corporate stakeholder, use the businessPartner object in place of the stakeholderDetails object. The remaining part of the body is the same.

{
  "region": "UK",
  "clientId": "NIM1688219482719",
  "caseId": "b8eccc6c-dab2-45ac-9386-ca432e4ae75d",
  "rfiResponseRequest": [
   {
            "rfiTemplateId": "478b6c22-8fa7-45eb-8498-26e021914121",
            "businessDetails": {
                "stakeholders": [
                    {
                        "referenceId": "40262cf7-bda3-4b19-bed3-03cfbb3a2ad3",
                        "stakeholderDetails": {
                            "documentDetails": {
                                "documentType": "PASSPORT",
                                "documentNumber": "12345678",
                                "documentExpiryDate": "2024-11-10",
                                "documentIssuanceCountry":"UK",
                                "document": [
                                    {
                                        "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII",
                                        "fileName": "STPOI.png",
                                        "fileType": "image/png"
                                    }
                                ]
                            }
                        }
                    }
                ]
            }
        } ]
}

applicantDetails RFIs​

applicantAddress template in the response of the Fetch RFI Details API​

applicantAddress request body for the Respond to RFI API​

applicantIdentity template in the response of the Fetch RFI Details API​

applicantIdentity request body for the Respond to RFI API​

applicantAuthorizationLetter template in the response of the Fetch RFI Details API​

applicantAuthorizationLetter request body for the Respond to RFI API​

applicantPersonalImage template in the response of the Fetch RFI Details API​

applicantPersonalImage request body for the Respond to RFI API​

applicantreKyc template in the response of the Fetch RFI Details API​

businessDetails RFIs​

businessName template in the response of the Fetch RFI Details API​

businessName request body for the Respond to RFI API​

otherData template in the response of the Fetch RFI Details API​

otherData request body for the Respond to RFI API​

businessRegistrationDocument template in the response of the Fetch RFI Details API​

businessRegistrationDocument and corporateAddressProof request body for the Respond to RFI API​

otherDocument template in the response of the Fetch RFI Details API​

otherDocument request body for the Respond to RFI API​

riskAssessment RFIs​

intendedUseOfAccount template in the response of the Fetch RFI Details API​

intendedUseOfAccount request body for the Respond to RFI API​

transactionCountries template in the response of the Fetch RFI Details API​

transactionCountries request body for the Respond to RFI API​

stakeholders RFIs​

stakeholderAddress template in the response of the Fetch RFI Details API​

stakeholderAddress request body for the Respond to RFI API​

stakeholderIdentity template in the response of the Fetch RFI Details API​

stakeholderIdentity request body for the Respond to RFI API​